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THE HUGE INTERNATIONAL BESTSELLER
A former FBI hostage negotiator offers a field-tested approach to negotiating – effective in any situation.
‘Riveting’ Adam Grant
‘Stupendous’ The Week
‘Brilliant’ Guardian
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
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PRAISE FOR NEVER SPLIT THE DIFFERENCE
‘Such a great book that is relevant to more than just FBI negotiations: it’s relevant to my relationship with my partner, to my business, to everything in between.’ Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast
‘It’s rare that a book is so gripping and entertaining while still being actionable and applicable.’ Inc.
‘A business book you won’t be able to put down.’ Fortune
From the Publisher
Publisher : Random House Business (1 January 2017); Penguin Random House Ireland Limited; [email protected]
Language : English
Paperback : 288 pages
ISBN-10 : 1847941494
ISBN-13 : 978-1847941497
Item Weight : 210 g
Dimensions : 19.8 x 12.9 x 1.74 cm
Country of Origin : United Kingdom
Generic Name : Book
Customers say
Customers find the book provides many negotiation concepts with real-life examples, making it a must-read for understanding situations before negotiations. The writing style is simple and well-structured, with one customer noting the explanations flow lucidly without lag.
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